Contact Us

 

• HOW TO BUY

If you are an individual user, we recommend that you log in to the official website of Sirivision Communication or the flagship store of Jingdong Mall or the flagship store of Tmall to buy online. If you are unable to purchase online, you can check offline purchase channels by phone or email:

Tel: +86-0755-29402631
Email: Support@sirivision.com

 

• HOPE TO REPRESENT PRODUCTS

  If you are a network product reseller or engineer and would like to cooperate as a distributor, please contact:

  Tel: +86-0755-29402631
  Email: Support@sirivision.com

 

• OEM/ODM CUSTOMIZED SERVICE

  If you want to get special customized services (not limited to brands), you need a large factory OEM or professional team to develop design products, please contact:
  Tel: +86-0755-29402631
  Email: Support@sirivision.com

 

• CUSTOMER SERVICE

  If the product you purchased is faulty, you can choose to go to the nearest service outlet for repair. If you need to send it back to Sirivision Communication headquarters for repair, please send it back as follows:
  Address: 710, Building 4, Tongtai Times Center, Building 4, Tongtai Headquarters Industrial Park, Qiaotou Community, Fuhai Street, Bao’an District, Shenzhen
  Consignee: Luo Gong, After-sales Department of Shenzhen Sirivision Communication Technology Co., Ltd., 15625282959
  Tel: +86-0755-29402631

 

• PROVIDING CUSTOMER SERVICE TIME

  Online customer service and hotline are available from 9:30 to 18:00 on weekdays (Monday to Saturday), and will be suspended during holidays. Please pay attention to the official website for details.

  The email consultation service will reply around the clock. If you cannot contact the above customer service methods during holidays, you can use email to contact you, and we will reply you as quickly as possible at any time (normal reply from 8:00 to 23:00 every day, too late or too late, I may not be able to see the email earlier, please forgive us).